What Do We Need to Pay Up Front?
We require a $25 deposit to book a party. That's all that is due up front. We'll settle up the rest of your bill at the end of your party.

How Many Lanes Do We Get?
Depends on the number of paid guests. You'll start out with two lanes for 10-12 paid guests. For 13-16 guests, you'll get three lanes. For 17-20 guests you'll get four lanes, and so on. The number of additional tables we provide also increases with your number of paid guests.

How Much Food and Drink Is Included?
Food and drink is included for all paid party guests. The more paid party guests, the more food and drink. You start out with three large pizzas for 10-12 paid guests, and we add pizzas as the number of guests increases. Prefer something other than pizza? No prob! Please reach out to us so we can accommodate. Fountain drinks are included for all paid party guests.

Is There A Limit to How Many People Can Come In With Our Group?
At Pinheads, we are committed to the health and safety of all of our guests. Our local Health Department has given us guidelines to ensure that we have adequate space for groups inside Pinheads to be able to practice safe physical distancing. The guidelines below outline how many people are permitted to come in with your party, depending on the number of lanes your group needs:



What If We Decide We Want More Food or More Lanes When We Get There?
More food is easy; just order from our menu and we'll have it right out for you! More lanes can be tricky and depends on the amount of space we have available. If you need lanes in addition to what you reserve when you initially book your party, please contact us to let us know as early as possible so we can accommodate.

What If We Have More Than One Birthday Boy/ Girl?
We'll make the day special for all of our VIP birthday kids! The birthday party package includes one Happy Birthday bowling pin. You can purchase additional pins for $19.95 each.

Can We Bring Our Own Food and Drinks?
You are welcome to bring your own cake (we provide your ice cream). All other food and drink has to come from Pinheads.

Splitsville Entertainment Centre is committed to protecting and safeguarding the privacy of your personal information on this website. It is important for you to know how we treat your personal information and ask that you read the following policy. The terms of this Privacy Policy apply to all users of this website. Below you will find answers to several questions regarding our Privacy Policy.

What information does the company collect on me and how is it used?
Splitsville Entertainment Centre collects information from various sources including information that our guests supply to us via electronic mail, information we collect from users of our website and various other sources of information provided to us. This information is collected electronically on all users of our website, including customers, by means of cookies. The personally identifiable information (“personal information”) collected on this website can include some or all of the following: your name, address, telephone number(s), e-mail addresses, text messaging information and other contact information associated with electronic or digital messaging methods, vehicles and interaction, credit card information, demographic information, and any other information you may voluntarily provide. You will have the choice whether or not to disclose such personal information in the above activities; however, some parts of the website and some services may be more difficult or impossible to use if you choose not to disclose personal information.

In addition to the personal information identified above, our web servers automatically identify computers by their IP addresses. We may use IP addresses to analyse trends, administer the Site, track users’ movement and gather broad demographic information for aggregate use. To emphasize, IP addresses are not linked to personal information.

Further, our Site may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive as recognition for repeat visits to the website. Every time you visit our website, our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the website, and your browser and operating system. You do not need to enable cookies to visit our website; however, some parts of the website and some services may be more difficult or impossible to use if cookies are disabled. To emphasize, cookies are not linked to any personal information while on this website.

How we store the information we collect
We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers.

Promotions and Prizes
From time to time, we may join with third parties to provide specific services or products. When users sign up for these services or order these products, we will share only the names and other information that is necessary for the third parties to provide these services or products. These third parties are not permitted to use personally identifiable information except for the purpose of providing these services or products. However, we do not undertake to confirm, investigate, or police their practices.

With Whom Does Splitsville Entertainment Centre Share Information?
We may also provide all of the types of non-public personal information listed above to one or more of our Affiliates and service providers. Such service providers include, without limitation, financial entities, insurers, vendors and/or companies involved in the food services business. Furthermore, we may also provide all the information we collect, as described above, to companies that perform marketing services on our behalf, on behalf of our Affiliates or to other institutions with whom we or our Affiliates have joint marketing agreements

Does the site link to others sites?
Splitsville Entertainment Centre Website may contain links to other sites on the Web. Unless otherwise expressly stated in the terms and conditions of use for such websites, all such websites are not owned, operated or controlled by Splitsville Entertainment Centre and shall be governed by their own terms and conditions and privacy policy and not this Policy. We cannot control and are not responsible for the privacy practices or content of such other Websites. Splitsville Entertainment Centre encourages you to read the privacy statements of each and every Website that collects personally identifiable information.

How does the company handle Children's privacy online?
Online reservations, customer registration for on-line reservations, and customer feedback pages of this website are directed toward and designed for use by persons aged 13 or older. We do not establish or maintain registrations for any child whom we know to be under the age of 13. We do not solicit or knowingly collect personally identifiable information from children under the age of 13. If we discover that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 13, we will delete such information from our systems.

How can I stop receiving notices about future offers or to stop my personal information from being shared with third parties? For those who initially opted-in to receive future offers or promotional materials or to allow the sharing of Personal Information may subsequently opt-out as follows: if you are a registered user, you may choose to opt-out of future email by clicking the unsubscribe link at the bottom of our email.

Our policies may change
This is our current privacy and security policy, but we reserve the right to change our website and this policy at any time. You should check this privacy policy periodically

Please contact us with any questions or comments. If you have any questions, or believe that a violation of this policy may have occurred, please let us know. Our complete contact information is provided on the Customer Feedback link on our website at www.splitsville.ca

Reservation payments are non-refundable, but may be applied to a rescheduled date if the change occurs 48 hours in advance of the reservation. No employee of Splitsville Entertainment will be authorized to supply cash refunds at any time.

Splitsville Entertainment Centre is committed to protecting the privacy of the personal information you provide to us on our Website. We believe it is important for you to know how we treat the information you share with us. The following policy will explain how your personal information will be treated as you use our Website and its features. Personal information includes your name, address, telephone number(s), email addresses, credit card information, click-through activity and any other information you may provide here. Your email address and all other personal information is collected only when you voluntarily provide that data while registering for activities such as online ordering or participating in surveys.

General Notice
Splitsville Entertainment Centre strives to ensure that the information contained in this Website is accurate and reliable. However, Splitsville Entertainment Centre and the World Wide Web (or Website host) are not infallible and errors may occur. Therefore, to the fullest extent permissible pursuant to applicable law, Splitsville Entertainment Centre disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Website, including without limitation the merchantability or fitness for any particular purpose Splitsville Entertainment Centre is not liable or responsible for any damages or injuries caused by use of this Website (such as viruses, omissions or misstatements). Splitsville Entertainment Centre may revise the information, services and the resources contained in this Website from time to time and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. In no event shall Splitsville Entertainment Centre be liable for any indirect, special, incidental, or consequential damages arising out of any use of the information contained herein.

Trademark Notice
This Website contains many valuable trademarks owned and used by Splitsville Entertainment Centre. These trademarks are used to distinguish Splitsville Entertainment Centre quality products and services to our guests. These trademarks and related proprietary property are protected from reproduction and simulation under national and international laws and are not to be copied without written permission of Splitsville Entertainment Centre.

Copyright Notice
The text, graphics and code contained in this Website are the property of Splitsville Entertainment Centre. Except where otherwise noted, the text, graphics and code contained here may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means without the written permission of Splitsville Entertainment Centre.

Hyperlink Notice
The Splitsville Entertainment Centre Website may link to sites not maintained by or related to Splitsville Entertainment Centre. Hyper-text links are provided as a service to our guests and are not sponsored by or affiliated with Splitsville Entertainment Centre. Splitsville Entertainment Centre has not reviewed the sites hyper-linked to or from this Website and is not responsible for the content of any other site. These links are to be accessed at the user's own risk. Splitsville Entertainment Centre makes no representations or warranties about the content, completeness, or accuracy of these links or the sites hyper-linked to this Website. Splitsville Entertainment Centre does not endorse third-party sites hyper-linked to this Website.

Text Messaging Notice
If you choose to participate in any Splitsville Entertainment Centre promotion that may involve the use of text messaging (either sending or receiving), Splitsville Entertainment Centre will not charge you for the text messaging; however, standard text messaging rates will apply to each text message sent or received as provided in your wireless rate plan (contact your carrier for pricing plans and details).