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What happens if I have to cancel?


In the unfortunate event of needing to cancel your party, we've designed a cancellation policy with convenience in mind. If you cancel 14 days or more before your booked event, you'll receive a complete refund. For cancellations within 13 days, we offer a Play Card equivalent to the amount paid, giving you the flexibility to enjoy our offerings at any time. Plus, you can reschedule your event anytime, and your deposit will transfer to the new date, ensuring your celebration remains stress-free.