Bookings

Bookings will only be considered final when full payment has been made and an official receipt or e-mail confirmation has been issued by East Street Lanes. It is your responsibility to check the accuracy of your booking confirmation and report any mistake to East Street Lanes within 24 hours of receiving the confirmation. East Street Lanes shall use its reasonable endeavours to ensure that your booking commences at the time slot allocated, however, it is your responsibility to ensure that you and the members of your group arrive on time. It is recommended that you arrive at least 20 minutes before your allocated time slot to allow to comply with all registration formalities.

East Street Lanes is not under any obligation to offer any refunds for pre-purchased bowling time. If you have pre-purchased bowling time, you may not exchange your allocated time slot for another, unless permitted in writing by a manager of East Street Lanes.
Bookings are only valid only for the date and time shown, and are void if tampered with. The tickets remain the property of East Street Lanes and are strictly non-transferable.
East Street Lanes honour any bookings where full payment has already been made.
East Street Lanes shall be entitled to cancel your booking at any time. In the event that East Street Lanes cancels your booking, it shall use all reasonable endeavours to notify you as soon as possible. In the event of a cancellation by East Street Lanes, you shall be entitled to a full refund or the option to reschedule, but no other compensation shall be payable.
For birthday party bookings, please refer to the party terms and conditions available on request.

Nothing in these Conditions shall limit or exclude East Street Lanes liability for: death or personal injury caused by its negligence, or the negligence of its employees or agents; or fraud or fraudulent misrepresentation.